Get in Touch With Us
Whether you have spotted something that needs correcting, want to suggest a sweepstakes casino we should review, or simply have a question about how the sweepstakes model works, we welcome your message. This page explains the best way to reach us and what happens after you do.
How to Reach the Editorial Team
Email is the most direct route to our team. Every message is read by a real person, and we aim to respond within two working days. Please write to us at [email protected]
A brief note about the nature of your enquiry at the top of your message helps us route it to the right person quickly. You don't need to write at length — a clear subject line and a sentence or two of context is all we need to get started.
What We Can Help With
People reach out to us for a range of reasons. Here are the most common ones:
- Content questions — If something in our reviews or guides is unclear, or you'd like more detail on how sweepstakes casinos and their dual-currency model work, send us your question.
- Accuracy and corrections — Our fact-checking process is ongoing, but welcome offers, eligible states and redemption terms change frequently. If you've spotted information that looks out of date or incorrect, we want to know. Accuracy is central to what we do.
- Suggestions and new platforms — Know of a new sweepstakes casino that deserves a closer look? We regularly update our coverage of new and emerging platforms, and reader tips are genuinely useful.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending on social casino platforms, please mention this in your message. We'll point you toward appropriate support resources.
- Partnership and commercial enquiries — If you represent an operator or organisation and would like to explore working with us, introduce yourself and outline what you have in mind. We review all partnership approaches against our editorial standards before responding.
- General feedback — If something we've published has been useful — or hasn't — we want to hear that too. Reader feedback genuinely shapes what we cover and how.
What Happens After You Write to Us
Your message goes directly to a member of the editorial team. We don't use automated replies as a substitute for a real response — you will always hear back from someone who has actually read what you sent.
Our target turnaround is two working days. During periods when we're publishing a higher volume of reviews, it may take a little longer. We will always follow up, so please don't send duplicate messages if you haven't heard back within that window.
About Our Editorial Standards
Sweeps Casinos is an independent comparison and review site. Our rankings reflect editorial assessment — commercial relationships with operators do not determine where a platform appears in our listings. We research each platform we cover, verify the key terms, and note limitations alongside strengths.
Because sweepstakes casino availability varies by state and operators update their terms regularly, some details can change between our review cycles. If you believe a specific fact — an excluded state, a redemption threshold, an age requirement — is no longer current, flagging it helps us keep our coverage accurate for everyone.
We cover Gold Coins and Sweepstakes Coins differently because they serve different purposes: Gold Coins are for entertainment play, while Sweepstakes Coins carry the possibility of prize redemption. That distinction matters legally and practically, and we take care to reflect it clearly across our content. If you feel we've blurred that line anywhere, please let us know.
A Note on Legal and Tax Questions
We can explain how sweepstakes casinos generally work, what to look for in a platform, and how the no-purchase-necessary model operates in the US. What we can't do is give legal or tax advice specific to your situation. If you have questions about whether a platform is available in your state, or about how prize redemptions are treated for tax purposes, we'd encourage you to check the operator's own terms and, where needed, consult an appropriate professional. Laws and enforcement positions at the state level are shifting, and what applies in one state may not apply in another.
We Look Forward to Hearing From You
Good coverage of new sweepstakes casinos depends on readers who notice things, ask questions and hold us to account. Thank you for taking the time to visit this page — we'll be in touch as soon as we can.